Rumor Control

Rumor ControlInformación en Español aquí

Please help us dispel rumors and misinformation circulating in our community.

Here are the rumors we’re currently hearing and the facts you should know.

Get the facts about COVID-19 and help by sharing accurate information with others.

FALSE – There is no specific treatment for COVID-19. Most people with illnesses caused by coronaviruses like COVID-19 will recover on their own. Medications are being researched. However, there are some things you can do to relieve your symptoms, including:

  • Taking pain and fever medications (caution: do not give aspirin to children).
  • Using a humidifier or taking a hot shower to ease a sore throat and cough.
  • Drinking plenty of liquids and stay home and rest.

Follow instructions from your local health department and health care provider for appropriate care.

FALSE – There are no permits required or issued by the county as it relates to travel or essential services.

FALSE – New Hanover County is not under a curfew. The Governor’s Stay at Home Order restricts operations of businesses and mass gatherings but does not at this time restrict hours for activity or movement.

FALSE – New Hanover County and our Building Safety Department are open and operating under regular business hours (8 am- 5 pm) to the public, and inspections are still taking place.

You can view all current schedules of New Hanover County buildings and operations here.

The Building Safety Department encourages customers to continue using the online COAST portal to apply for permits and request inspections. Customers can also keep requesting inspections by phone. Residents with business at other departments and services are encouraged to call ahead to see if assistance can be handled over the phone or by email, as a preventative measure. All changes to services and facility hours will be shared as they occur.

FALSE – New Hanover County is not closed. County facilities are operating under regular business hours to the public. See more details on the County Operations page.

We have shared guidance for our community that reduces the risk of COVID-19, including limiting gatherings to less than 10 people (and canceling events for groups at high risk of serious illness) and encouraging social distancing. We expect visitors to follow this guidance too. See guidance document here.

The Governor’s Stay at Home Order and the subsequent County order with enhanced restrictions are meant to keep the county running while keeping everyone as safe from the COVID-19 virus as possible. You may review these orders and other details on the County Operations page.

FALSE – There are certain criteria to be tested for COVID-19. If you are experiencing respiratory symptoms, contact your healthcare provider or call the county’s Coronavirus Call Center at 910-798-6800.

New Hanover County is currently conducting testing for anyone, regardless of insurance, and at no cost. Learn more here.

As a reminder, if going to the doctor, please call ahead before you go in so they can prepare for your visit and limit exposure of symptoms to others.

FALSE – Children can get COVID-19. Globally, we see that children have mostly mild to moderate symptoms, but they can carry it to others, including those at higher risk of serious illness if infected with COVID-19. And, children with underlying health issues or compromised immune systems are in that higher risk category too. It’s just as important for children to practice prevention measures as others, to protect the entire community.

FALSE – According to the World Health Organization and based on evidence so far, the COVID-19 virus can be transmitted in ALL AREAS, including areas with hot and humid weather. Regardless of climate, adopt protective measures if you live in, or travel to an area reporting COVID-19. The best way to protect yourself against COVID-19 is by frequently cleaning your hands. By doing this you eliminate viruses that may be on your hands and avoid infection that could occur by then touching your eyes, mouth, and nose.

Here are more rumor/myth busters from the World Health Organization.

Health: 1650 Greenfield Street • Wilmington, NC 28401 • Phone 910-798-3500 • Fax 910-798-7834 • Human Services Fax 910-798-7824
Environmental Health: 230 Government Center Drive, Suite 140 • Wilmington, NC 28403 • Phone 910-798-6667 • Fax 910-798-7815