New Hanover County Public Health has been on the front lines of the COVID-19 pandemic since early March 2020, and continues to serve the community through education, contact tracing, testing, vaccinations, and more. Visit the pages below for up-to-date information and resources, and stay informed.
WE’RE HERE TO ANSWER YOUR QUESTIONS
Coronavirus Call Center: 910-798-6800
Monday-Friday, 8 a.m.-5 p.m. (the call center will be closed Friday, April 2)
To open the dashboard full-screen in a new window, click here.
COVID-19 data for New Hanover County is gathered from several sources, including New Hanover County Public Health, and the NC Department of Health and Human Services. The dashboard is updated nightly and specific to COVID-19 in New Hanover County. For a statewide picture of COVID-19, visit NCDHHS.gov to view the North Carolina Department of Health and Human Services COVID-19 Dashboard. See more questions and answers about New Hanover County’s COVID-19 data and information below.
A: New Hanover County Public Health reports county-wide COVID-19 data on:
Additionally, the dashboard pulls statewide and county data from the NC Department of Health and Human Services on:
Most data from New Hanover County Public Health is updated nightly. Reporting is typically not received on Sundays, so totals from any Sunday updates are included in Monday’s reported figures.
All data from the NC Department of Health and Human Services, NHC Public Health data on presumed recovered/active cases, and deaths is updated according to the state’s schedule every Tuesday and Friday.
Information is confirmed by the state and checked regularly to provide accurate and up to date information for the public, so data and reports may change retroactively. Check the dashboard regularly for the most accurate information.
A: New Hanover County Public Health uses state guidance to determine how many people with COVID-19 have likely recovered from symptoms. Estimates are used since real-time, patient-specific data on symptoms are not available for all COVID-19 cases in North Carolina.
New Hanover County Public Health reports a positive case as “presumed recovered” once 14 days has passed from receipt of the positive result and the person has not been hospitalized or died from COVID-19. If a person with COVID-19 has been hospitalized, they will be considered “presumed recovered” 28 days from the positive result for non-fatal cases.
Remember that an individual’s actual recovery time could be longer or shorter, depending on the severity of symptoms and illness. Deaths from COVID-19 are not counted in presumed recovered or active cases.
“Presumed active” means that the person with COVID-19 has not yet met that 14 or 28 day period from the date of the positive test result. This number only refers to lab-confirmed positive cases of COVID-19 and does not capture all potential cases of COVID-19 in our community.
A: Public Health includes non-resident cases, defined as individuals whose permanent address is not in New Hanover County, because it is important to accurately represent all known cases of COVID-19 in our community.
A: Local hospitalization data is provided by New Hanover Regional Medical Center and is updated on their weekly dashboard here.
COVID-19 testing data is provided by the NC Department of Health & Human Services and is updated on their dashboard here. Additionally, you can see statewide information about testing, hospitalizations, outbreaks and clusters, and more on the NCDHHS dashboard.
UNCW also publishes a public dashboard with information about cases of COVID-19 among students and staff, testing and quarantine and isolation beds in use. View the UNCW dashboard here.
New Hanover County is currently under a State of Emergency, updated April 29.